Attend more!
Sell more!
He is into every online channel!
Do your patients or future patients want service via WhatsApp, Webchat, Facebook, Instagram, Microsoft Teams, Telegram, Signal, email and SMS, or phone calls, all at the same time?
Take care of them on all these channels in a productive and organized way, with a service protocol and everything recorded on a high-performance platform.
​Do you still miss appointments or opportunities to see your clients?
The main reasons for this could be
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Your clients seek more convenient care on online channels, at the best time for them, not for you.
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Most of their services are simple and can be done without human interaction.
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Don't you want to optimize the actual service capacity of your employees?
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Lack of tools to control the demand for service in a professional manner.
Ominichannel Service by Healthbot
Clinics and hospitals all over Brazil use Helathbot for ominichannel service.
The Problem
• Business lose patients due to delayed responses
• Staff overwhelmed with manual schedulingand physical exhaustion.
• Multiple or disconnected communication media channels create confusion, and lose clients every single minute.
• Inconsistent and inefficient service from "Support" makes people go away.
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The Solution
• We create for you a secretary bot that will Never let you lose another appointment again.
• Appointments in an integrated online agenda with your specific needs.
• Unlimited, omnichannel AI. You can even Create your own online call center.
• Automatic patient engagement.Repetitive and bureaucratic tasks, all done by our creation agent that works 24/7/360 with no time off, sick day or vacation.
• Natural, human-like conversations in ANY language desired.
• Real-time multiple appointment scheduling with API integration if needed.
Because of all that, we have decided to create healthbot
Increase your profitability
With Healthbot you'll be able to see a lot more patients with the same number of attendants you have today, or you'll even be able to cut costs with attendants because the platform greatly minimizes the service process, making it much more practical and easy, as well as extremely professional. You'll use WhatsApp, Webchat, Facebook Messenger, Facebook Comments, Instagram Comments, Microsoft Teams, Telegram, Signal, email and SMS in a professional way!
This is the ultimate OMNICHANNEL call center concept!
Aumente sua lucratividade
Com o Healthbot você conseguirá atender muito mais pacientes com a mesma quantidade de atendentes que tem hoje ou até poderá enxugar os custos com atendentes pois a plataforma minimiza muito o processo de atendimento sendo muito mais pratica e fácil, além de deixar extremamente profissional. Usará WhatsApp, Webchat, Facebook Messenger, Facebook Comments, Instagram Comments, Microsoft Teams, Telegram, Signal, e-mail e SMS de forma profissional!
Este é o mais moderno conceito de call center OMNICHANNEL!
Did you know...
+2 billion on WhatsApp
In 2020, the app surpassed 2 billion users worldwide (Source: WhatsApp).
SZ.chat is also mobile
Healthbot has a mobile app so you can serve your clients wherever you are.
More performance
Automate your service with the help of Healthbot chat's Artificial Intelligence.
Enter the age of modernity!
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Sell more
Your patients will have the convenience of care on various online channels, at the best time for them, not for you.
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Better service
WhatsApp is one of the most widely used means of communication. Your office, clinic or hospital, or even you as a doctor, will serve you professionally on this channel.
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Automate processes
Integrate Healthbot.chat with other channels and create automation so that your customer service becomes increasingly agile.
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More performance
Manage conversations on social networks in real time and keep records of everything that has happened.
I like it, but what
investment?
We've put together a table with everything you need to know before you hire Healthbot and start leveraging your COMPANY's WhatsApp service.
Get to know Healthbot's features
Create your own customer service BOT
Take care of your patients in an automated way using simple and intuitive flows. Expand your service capacity by creating BOTs and adjusting them whenever you need to.
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Become Omnichannel through your online channels
Attend to your patients on several online channels at the same time in an organized way, with recorded histories and management of each user's actions
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Work 24/7 without the need for employees
Attend to your patients in an automated way with simple and intuitive flows. Expand your service capacity by creating BOTs and adjusting them when you need to
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Easily deploy an online call center
Enable a large number of your company's agents to work from a single WhatsApp number, Facebook Messenger channel, Webchat and more.
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Automate repetitive and bureaucratic tasks
Ensure that everyday demands are met through simple automations connected to your management systems (ERPs or CRMs).
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Count on the reinforcement of the API created by the WhatsApp team
Use the communication API developed by the same team that developed the tool and reduce the risk of your WhatsApp service being unstable
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Integrate with various platforms on the market
Connect your online service with the management systems and tools you use in your company. This will take your level of service to a new level
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Monitor all your operators' conversations
Keep control and management of the calls made on the different channels. Diversity of channels means no loss of quality
Send notifications to your patients
Communicate actively and automatically with your patients through the various service channels, delivering important information, services and alerts